Soundyaad

Privacy Policy

Last updated: February 6, 2026

1. Introduction

Welcome to Soundyaad ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Soundyaad is the release operating system for independent African artists, helping you build your fanbase, own your audience, and grow your career.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, and profile details when you create an account
  • Artist Information: Artist name, bio, social media links, and music release details
  • Payment Information: Billing details processed through our secure payment providers
  • Communications: Messages and inquiries you send us

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, and interactions with our platform
  • Device Information: Browser type, operating system, and device identifiers
  • Analytics: Aggregate data about how users interact with your release pages and bio sites

2.3 Fan Data Collection

When fans interact with your pre-save pages, smart links, or bio sites, we may collect their email addresses and/or phone numbers with their explicit consent. This data belongs to you, the artist, and is stored securely in your fan database.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related notifications
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or fraud

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our platform (e.g., hosting, analytics, payment processing)
  • Music Platforms: When you create pre-saves, we interact with Spotify, Apple Music, and other streaming services on your behalf
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@soundyaad.com.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: